Meet NOVA & NEXA — MuralWorksAI's autonomous AI agents.

Outbound voice sales. Inbound voice support. One platform.

NOVA runs outbound over voice — prospecting, follow-up, and meeting booking on every call. NEXA handles inbound support the same way — order tracking, FAQs, and service requests, answered on the phone.

SOC 2 Type IIGDPRStackline CRMRelay CRM
MuralWorksAI — NOVA Voice Sales Workspace

Active call

Enterprise SaaS Outbound — Brightline Systems

+1 (628) 555-0147 · 1:42 elapsed

On call

Calls today

847

Meetings booked

67

Connect rate

18%

Live transcript

Prospect · Thanks for calling. We're evaluating sales tools but already have a vendor.
NOVA · Totally fair — most teams we talk to felt the same until they saw how AI voice outbound fills pipeline without adding headcount. Worth a 15-minute look?
Prospect · Sure — Thursday afternoon works.

Two agents. Built for different jobs.

NOVA grows pipeline on outbound calls. NEXA resolves inbound calls. Both plug into your stack, follow your rules, and warm-transfer to humans when needed.

Outbound

NOVA

AI BDR — Outbound Voice

NOVA sources prospects, places outbound calls, handles objections, and books meetings — so your reps spend time closing, not dialing.

  • Outbound voice calls — at scale
  • 250M+ contact database and enrichment
  • Live objection handling on every call
  • Meeting booking on rep calendars
Support

NEXA

AI Agent — Inbound Voice

NEXA answers inbound calls instantly — courier tracking, order status, returns, billing, and FAQs. She resolves what she can and warm-transfers the rest with full context.

  • Inbound voice calls — 24/7
  • Order and shipment tracking lookups
  • Knowledge-base powered answers
  • Warm transfer to human agents

Powering sales and support for fast-growing teams worldwide

LumengridBrightpathCopperlineStonebridgeClearwaveRedwood LabsIroncrestNorthvale
LumengridBrightpathCopperlineStonebridgeClearwaveRedwood LabsIroncrestNorthvale
LumengridBrightpathCopperlineStonebridgeClearwaveRedwood LabsIroncrestNorthvale
LumengridBrightpathCopperlineStonebridgeClearwaveRedwood LabsIroncrestNorthvale

NOVA took over prospecting, follow-up, and scheduling. Our AEs finally spend their days on calls that close — not chasing cold leads.

Sarah Chen

VP Sales, Meridian Voice Co.

Plug into your stack — or replace the sprawl entirely

Start by augmenting the tools you trust. When you're ready, consolidate data, sequencing, and booking into one platform. Move at your pace.

NOVA lives inside your CRM, inbox, and calendar. Your reps keep their workflows — NOVA handles the repetitive motion behind the scenes.

  • Bi-directional CRM sync — no rip-and-replace
  • Outreach sent under each rep's name and domain
  • Reps stay in their inbox; NOVA drafts and sends on their behalf
  • Human tasks surfaced when a personal touch matters

Four steps from strategy to booked meetings

Define your ICP and talk track once. NOVA handles prospecting, outbound calls, optimization, and scheduling from there.

Pull from 250M+ verified contacts or sync your CRM. NOVA enriches every record from 22+ data providers and ranks accounts by buying signals — funding, hiring, tech changes, and more.

Voice sales and support — one workspace

Outbound, customer service, data, and automation under one roof. Turn on what you need today; expand as you grow.

Cold outbound, CRM reactivation, and expansion plays over voice. NOVA dials, qualifies interest, handles objections, and books meetings on every call.

Ready-made plays for every stage of the funnel

Pick a template, set your ICP, and go. NOVA recommends the campaigns most likely to move your pipeline.

Net-new pipeline

Break into new markets and accounts your team hasn't touched yet.

  • Targeted cold outbound
  • Anonymous visitor identification
  • Signal-based outreach

Customer support

Handle the requests that flood your inbox — without scaling your support team linearly.

  • Courier and shipment tracking
  • Order status and delivery updates
  • Returns and refund requests

Warm relationships

Re-engage contacts already in your CRM who are due for another conversation.

  • Stale lead revival
  • Closed-lost re-engagement
  • Post-event follow-up

Account growth

Expand revenue from customers you already serve.

  • Upsell and cross-sell
  • PLG-to-sales handoff
  • Onboarding-to-expansion

Your rules. NOVA & NEXA execute.

You define the boundaries — tone, approvals, and escalation rules. Both agents operate inside them, conversation by conversation.

1

Send on your terms

Run fully autonomous or require approval on outbound messages and sensitive support replies. Switch modes anytime.

2

Territory-aware outreach

NOVA respects account owners, sends from the right rep, and never contacts accounts marked off-limits.

3

Smart handoffs

Set the triggers that pull a human in — complex issues, VIP customers, sentiment, keyword, or custom logic.

4

Policies that stick

Upload support policies, return rules, and DNC lists once. NEXA and NOVA enforce them automatically.

Security your CISO will sign off on

Enterprise controls from day one — not bolted on after the fact.

SOC 2 Type IIGDPRSSOSAML & SCIM
  • Role-based access with full audit trail
  • Isolated workspaces per brand or business unit
  • Configurable AI policy and content guardrails
  • Custom MSAs and procurement-friendly terms

Built for where you are today

Whether you're launching your first outbound motion or optimizing a global program.

Startup

Go from zero to pipeline in days — without your first BDR hire.

Mid-market

Multiply output per rep across segments, territories, and product lines.

Enterprise

Roll out with the security, governance, and white-glove support large orgs expect.